The common thread throughout my career has been sales, managing teams, technology, and systems. I've sold over the phone and face to face. I've built and run teams. I've trained people on new tools until they could teach their own teams to use them. When a process is clunky or a team is stuck, I'm able to map out what's slowing us down and build something better. Here are a couple of examples of that.
A couple of things I built
Call Guide & Coaching Tool
A call-scripting and coaching guide I built to help new and struggling specialists learn the call flow, with an audio walkthrough.
View the call guide → K HealthMember Activation Walkthrough
A walkthrough of the activation frameworks, scripts, and tracking system I built as a founding member of the activation team.
View the walkthrough →The kind of work I'm looking for
Sales
I get hooked on sales because of the leaderboards. It's hard to feel like an impostor when you're sitting at the top of the board, and the paycheck that comes with it doesn't hurt either.
Systems and flow
What I'm just as good at is setting up systems and spotting what's breaking the flow. Where are people getting stuck? What can I do to help the team excel in their role? That's the work I'm best at.
AI in the day to day
A few years ago it became clear that AI was going to shape the way we all work, so I spent the last three years heavily engaged in studying it. I'm hoping to find a role where I can use AI in my day-to-day work, whether that's building tools for a team or setting up systems for a department. The best fit for me is a role that brings all of it together: sales, managing a team, and the AI and systems work that makes the whole thing run better.